WTF
INFORMATION
Product Offering Changes: 22MY F150 & Super Duty Temporary Exterior Vehicle Badges
ACTION REQUESTED
- Please be advised of certain 2022MY F-150 and Super Duty trucks being shipped with temporary and/or missing exterior badges due to a supplier shortage.
- Customers will be required to sign an acknowledgement letter, notifying them of the temporary and/or missing badges prior to vehicle sale.
SUMMARY
Due to a supplier shortage of exterior vehicle badges, some 22MY F-150 and Super Duty vehicles will be shipped and can be sold to customers with temporary or missing badges. Temporary/missing badges will not impact the vehicle performance in a functional capacity. Some vehicles may have temporary fender vent badges, or missing side door badges and/or tailgate badges. Not all trucks will have the same number of temporary badges and/or missing badges. All temporary badges will be molded in color black.
- F150 - Temporary F-150 badges could include both side fender nameplate/trim badges (e.g., F-150/XLT). Missing badges could include both door powertrain badges (e.g., PowerBoost), XLT Texas/Oklahoma badge and/or EcoBoost badge on tailgate, and/or King Ranch badge on tailgate.
- Super Duty - Temporary Super Duty badges could include both side fender nameplate/trim badges (e.g.,F-250/Lariat). Missing badges could include both door powertrain badges (e.g.,6.7L Power Stroke), and/or King Ranch badge on tailgate.
Ford plans to restore all missing badging for all impacted 22MY F-150 and Super Duty customers.
Customers will be required to sign an acknowledgement letter, notifying them of the temporary or missing badges prior to vehicle sale.
Customers will be given a $50 VIN specific incentive claimed through SmartVincent.
TIMING
It is anticipated that impacted vehicles will begin arriving beginning the week of September 26, 2022.
We are currently projecting that finished badges will be available within the next six months. However, due to supply constraints, further delays to this timing could occur.
In October, a Field Service Action (FSA) will be sent with further instructions regarding availability of finished badges.
When the badges are available, dealers will be instructed to inspect the affected vehicle for any missing badge(s), remove any temporary badge(s), and install new badge(s) in the proper location(s). Dealers will use the current workshop procedures.
CUSTOMER ACKNOWLEDGEMENT FORM
A signed Customer Acknowledgement Form is required documentation for customers taking delivery of any impacted vehicle.
Signed copies of the form must be maintained by the selling dealer in the vehicle deal jacket.
A copy of the form is attached and will also be available to download through SmartVincent and on FMCDealer.
AcknowledgementLetter_SuperDuty.pdf
Edited yesterday at 02:02 PM by ice-capades
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