Bummer to see the problems, looks like there are still some growing pains to work out. I don't have much to say as far as personal opinion goes, but like all space stuff I try to keep up to date on what's going on. I don't know if it's still the case, but at the end of last year/beginning of this year I saw notes that the production rate of user terminals was hampered by the global chip shortage. I don't know if that's still the case, but it at least explains some of why the backlog of waiting customers hasn't been cleared as fast as everyone has hoped
SpaceX: Chip shortage is impacting “our ability to fulfill” Starlink orders
Their Starlink launch cadence so far this year has been excellent, with something like 29 batches up so far in 2022. This year has been their highest launch frequency by far, and they plan to dramatically increase that next year as well. The wiki link below shows the date and time of the launches to-date, along with their version. They've been launching V1.5 sats since last year, and I believe all of those have laser interlinking
List of Starlink launches - Wikipedia
It sucks to see them oversubscribe areas, not a huge fan of that
unless the oversubscribed service is still better than the only other local options. Good to see they're upfront about it as noted though. I hope they don't oversaturate to the point where some of these low numbers you guys are posting become the norm, because all of their expected advertised speeds are supposed to be north of 50mbps down, and over 100 down for most users. It'll still never be a replacement for terrestrial cable/fiber, but that's been their business plan from the start.
While things are going well on the launch side of things, I hope the user experiences start improving from cases like you guys are sharing here
(sent from my cable connection
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