So if you call 911 help will be there in 20 minutes. Is whoever that answers when you call your farm going to have the equipment and knowledge of an emt crew? This guy called his dad who we are told took 10 minutes to get there and I am a bit skeptical of that. Now What? Unless his dad is an emt with an ambulance how does that help anything? Even if his dad had his cell phone with him you just lost at least 10 minutes. What if his dad was in the shower when he called or in the middle of banging his wife? If you need an ambulance call 911 or roll the dice.
Country thinking. Around here, a small city/rural county, it an take 45 minutes for an amberlamps to show up. Out in the county, it can take over an hour. All our services are volunteer and while an EMT may show up in the first 1/2 hour, the amberlamps can take a lot longer. The volunteers have to go from wherever they are in the city or county, drive to the station, wait for another member to show up. Sometimes you get a situation where some are cleared to drive, others are not, and have to wait for a driver. The local hospital is 20 minutes away from my house. I can easily get there long before the ambulance even leaves the station. Back/neck injuries or non-life threatening, sure, wait on the EMTs. Bleed out, heart attack or something life or death, yeah, I am risking a run to the ER rather than let someone die waiting.