dntsdad
Central California
I am Amazon's customer. Not the vendor's. That is not my concern as to the relationship between Amazon and it's vendors.That's because Amazon just puts it off on the vendor and even if the issue is Amazon's fault they tell the vendor to STFU and eat it. What choice do you have? Amazon is practically everyone's biggest account. So you just STFU and eat it.
I've gotten Amazon to admit fault exactly once and it still resulted in me eating the money, they just agreed to remove the negative review.
I buy from Amazon because I can buy just about anything, have to my door, and if something goes wrong, they are going to take care of it for ME.
I am pretty sure most vendors are happy to eat a few sales for access to the largest marketplace in the world. If they aren't, again, not my problem.