Motorcharge
Unregistered User
I know we had a thread on this over on the old board, but couldn't find one here.
Summit Racing - tl;dr ordered a distributor from them a few years ago. FedEx skipped my delivery entirely and sent it back without any attempt to redeliver. Summit sent me another one for free overnight and made sure they used another carrier instead of FedEx for it.
Dixxon Flannel - Ordered a number of flannels and shirts from them over the years when they've been on sale, good shit. Ordered a couple workshirts from them recently and they sent me two long sleeve instead of short sleeve on accident. Only requested a pic of them and the packing slip, and they sent me the correct ones same day. Told me to just keep the long sleeves they sent by mistake.
Invisible Ink Tattoo Removal - Friend got a job with them when they first opened and they were offering free removals in exchange for being able to use pics from the process in advertising. Had one I wasn't all that happy with that I was going to get covered up later, figured this would make that easier. Anyway, turned out to be two free sessions then they'd do the rest at 1/2 price, estimated 4 sessions total for me. Did the two free ones, manager comes in to discuss setting up the rest. Went from 2 sessions to 10 for like $4k.
Walked out pissed as hell. My friend that worked there found out they were doing that and quit.
Like a month later I get a call from corporate apologizing asking me to call them back. Apparently they found out what that manager was doing and fired her for it and were calling everyone involved and offering them unlimited sessions for free, in writing without anything in exchange, until they were satisfied with the results. Ended up going back twice. Still need to get what's left covered up at some point though.
Summit Racing - tl;dr ordered a distributor from them a few years ago. FedEx skipped my delivery entirely and sent it back without any attempt to redeliver. Summit sent me another one for free overnight and made sure they used another carrier instead of FedEx for it.
Dixxon Flannel - Ordered a number of flannels and shirts from them over the years when they've been on sale, good shit. Ordered a couple workshirts from them recently and they sent me two long sleeve instead of short sleeve on accident. Only requested a pic of them and the packing slip, and they sent me the correct ones same day. Told me to just keep the long sleeves they sent by mistake.
Invisible Ink Tattoo Removal - Friend got a job with them when they first opened and they were offering free removals in exchange for being able to use pics from the process in advertising. Had one I wasn't all that happy with that I was going to get covered up later, figured this would make that easier. Anyway, turned out to be two free sessions then they'd do the rest at 1/2 price, estimated 4 sessions total for me. Did the two free ones, manager comes in to discuss setting up the rest. Went from 2 sessions to 10 for like $4k.
![Pissed :mad3: :mad3:](https://data.irate4x4.com/assets/smilies/pissed.gif)
Like a month later I get a call from corporate apologizing asking me to call them back. Apparently they found out what that manager was doing and fired her for it and were calling everyone involved and offering them unlimited sessions for free, in writing without anything in exchange, until they were satisfied with the results. Ended up going back twice. Still need to get what's left covered up at some point though.