Landslide
Red Skull Member
- Joined
- May 20, 2020
- Member Number
- 422
- Messages
- 1,478
I've bought products from SAWG over the years and really have no complaints with them. I bought a brake kit like the one in the video but the widest one they offered (I think 50 something inches wide), I bought it with the flat bar and finger kit but never put it together yet. I bought two hydraulic cylinders to build a standalone full hydraulic break press. But life yaknow.
Anywho, I was browsing the youtubes and came across a video with a guy and his break press kit from SAWG. I wanted to see what he had to say about it as I thought he had bad experiences with his kit. Turns out his kit was ok but something else about the SWAG company not so much.
I freakin hate dishonest businesses and really hate those that will go out of their way to distort or hide customers feedback on their products and or services all in the name of "Their image". I get that there are people out there that are Karen's about everything and live to be whiny bitches, but when it's honest feedback, you need to show it no matter what or change your business to correct the complaint. This one strikes a nerve with me as I want to purchase products made in the USA over cHiNa made commie crap. But I want to be able to be the one to make that choice and not be fooled into bait and switch tactics.
This guys video shows in detail about how they treated his feedback on his issue with his purchase. He wasn't being a PITA over it but wanted people to know what was up. Some of the comments about his video show other issues with SWAG. Now I get that sometimes running a business can be a tough thing especially today, however, that is still no excuse for treating customers in this manor in the name of fraudulent or selective feedback to keep only those that favor your company. Let people know what it is and address it, it would go further in helping then in pulling crap like this IMO.
Video posted below. Please understand, it's not about the product, it's about customer relations and being truthful to the people who keep you around in business, How can anyone truly believe the feedback on their products anymore knowing this?
Anywho, I was browsing the youtubes and came across a video with a guy and his break press kit from SAWG. I wanted to see what he had to say about it as I thought he had bad experiences with his kit. Turns out his kit was ok but something else about the SWAG company not so much.
I freakin hate dishonest businesses and really hate those that will go out of their way to distort or hide customers feedback on their products and or services all in the name of "Their image". I get that there are people out there that are Karen's about everything and live to be whiny bitches, but when it's honest feedback, you need to show it no matter what or change your business to correct the complaint. This one strikes a nerve with me as I want to purchase products made in the USA over cHiNa made commie crap. But I want to be able to be the one to make that choice and not be fooled into bait and switch tactics.
This guys video shows in detail about how they treated his feedback on his issue with his purchase. He wasn't being a PITA over it but wanted people to know what was up. Some of the comments about his video show other issues with SWAG. Now I get that sometimes running a business can be a tough thing especially today, however, that is still no excuse for treating customers in this manor in the name of fraudulent or selective feedback to keep only those that favor your company. Let people know what it is and address it, it would go further in helping then in pulling crap like this IMO.
Video posted below. Please understand, it's not about the product, it's about customer relations and being truthful to the people who keep you around in business, How can anyone truly believe the feedback on their products anymore knowing this?