Fl-Krawler
Well-known member
When we were looking at lasers Camfive would do the initial setup and provides a weeks worth of training once the machine was set up. Tech support over the phone was m-f 8-5.. if the machine was under warranty or you purchased a service agreement through them, at the time they claimed they would have a tech at your location within 48hrs, which is comparable to what I have dealt with with my Haas/daewoo/adira cnc machines that I also haveFor a owner operator a Gwekie is probably ok... but if you have a major failure do they have parts in the US? How long for you to get a tech on site if it cannot be diagnosed over remote? Who is going to install the machine? Who is going to offer you training on it?