61scout80
Anchored. Finally.
I have had miserable luck with getting repairs under warranty. Typically if it's a visual problem they send out the blind guy, if it's a sound they send out the deaf guy. Then I get pissed and go fix the shit myself.
My 2019 Ram 2500 w/ the 6.7 Cummins has a clunk in the drive line. Googling it finds tons of results of people complaining, some get a dealer to fix it but are vague on the repair done. most never follow up with the solution.
Sounds like it's a preload problem to me, there's slack in the driveline and a whirr sound when off the throttle. The joints seem tight and I'm almost certain it's inside the diff.
I've got two different answers from the dealer. The first was "never heard of that problem" which I don't believe. The second was a woman that has a 2018 and she said "they all do that". Well, that's not exactly ok by me either.
The truck is in now for some recall work, I completely expect to hear from them that this isn't a problem they are willing to repair. Is there a "next step" to trying to get this sorted out on their dime?
My 2019 Ram 2500 w/ the 6.7 Cummins has a clunk in the drive line. Googling it finds tons of results of people complaining, some get a dealer to fix it but are vague on the repair done. most never follow up with the solution.
Sounds like it's a preload problem to me, there's slack in the driveline and a whirr sound when off the throttle. The joints seem tight and I'm almost certain it's inside the diff.
I've got two different answers from the dealer. The first was "never heard of that problem" which I don't believe. The second was a woman that has a 2018 and she said "they all do that". Well, that's not exactly ok by me either.
The truck is in now for some recall work, I completely expect to hear from them that this isn't a problem they are willing to repair. Is there a "next step" to trying to get this sorted out on their dime?