To solve the rack problem I gave RB3 a call and asked if I could buy replacement rack & pinion gears to replace my damaged set. I was immediately transferred to the owners of the company, Bob & Joanne and put on speaker phone so I could tell them exactly how I broke it. Apparently I'm the one and only person on the planet to have successfully broken one of these units and they are used exclusively on the team Honda KOH Talons. I dun gooder!
Bob and Joanne, the owners of RB3 Offroad, are the two absolutely coolest people I have ever never met in my life!! The entire conversation I felt like I was on speaker phone with my mom and dad back home. They were genuinely interested in my racing adventure this year and have been following along on a SxS forum I post on and had lots of mom & dad type questions about it. Ha! We talked about their sons racing SX in the early 90's, living in the North East, ect. It was a blast. By the end of our hour long conversation even my wife was on speaker phone chatting with them.
without a doubt they are the absolute coolest small business owners I've ever had the privilege to talk to in my life and I highly recommend you SxS owners to buy USA made RB3 Offroad Products for your SxS's. They make bad ass parts and 100% stand behind their product.
Joanne asked for my address at the end of the conversation and said I'll be getting a box in the mail in a few days. I offered several times to pay for the parts that I broke in a crash and they strongly refused every time. I was told to shush by Joanne when I begged them to at least let me pay for shipping. Coolest people and business ever and I can't thank them enough for helping me out!!