ARB Tech Support WTF... "Rant"

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    ARB Tech Support WTF... "Rant"

    <rant>

    So, I bought a CJ-7 with a narrow 70's CJ-5 D44. Its narrow AF, so the PO put on some big gay wheel spacers, like three inches. As luck would have it I found a rare 1986 CJ-7 D44 housing at a local 4x4 shop and began swapping the ARB and gears into it.

    This ARB was a bit odd, and what I was seeing didn't match the current install manual, so I called ARB tech support.

    Long story short, after giving the guy the serial number, he comes back with "That unit is pretty old, likely early 90's and we don't have parts for them any more, I suggest you buy a new one.

    I told the guy that I don't need parts, I just need some information on the correct way to install it. He still comes back with "We don't support those any more, they are pretty old, your best best is to buy a new one.

    I mean come on WTF? It's old so I should buy a new one? Can't even find someone at ARB that knows WTF I have and can give me some guidance?

    If I ever break this one and need parts, I guess I will be buying a new locker, just won't be an ARB.

    I guarantee is I call Eaton with serial #1 Detroit locker they can fucking tell me something about it other that, "Yep thats pretty old, buy a new one"

    </rant>

    Carry on


    #2
    He probably didnt want to help you, then find himself on the hook for a new ARB to you when it wasn't installed correctly and broke.

    Comment


      #3
      Originally posted by Will12785 View Post
      He probably didnt want to help you, then find himself on the hook for a new ARB to you when it wasn't installed correctly and broke.
      It's not like they don't have the install manual for the old model on file somewhere.

      Comment


        #4
        Could have been our local ARB shop here.

        The staff at this particular store are the best advetisement for the stores in other areas.

        The local ARB's service and attitude gives all of ARB a bad rep

        Comment


          #5
          Never been a huge fan, curly fries are near the bottom of the hierarchy of fries. What's the deal with Horsey Sauce anyway, it's just mayo and horse radish?

          Didn't know they were doing axle tech support now, COVID must have really hurt the roast beef supply?

          Comment


            #6
            Eaton will sell you new parts too, they’ll just cost more than actually buying a new one. Fuck those guys on their replacement parts prices.

            Comment


              #7
              that sucks, couldnt even try to point you in a direction to find help

              hell, if it were me, i'd try to find out just to spice up my day

              must get old to just tell people to buy a new one
              Byro-
              Nothing is for sale man, I’m a curator of the finest junk.

              Comment


                #8
                Originally posted by Schmozilla View Post
                <rant>

                So, I bought a CJ-7 with a narrow 70's CJ-5 D44. Its narrow AF, so the PO put on some big gay wheel spacers, like three inches. As luck would have it I found a rare 1986 CJ-7 D44 housing at a local 4x4 shop and began swapping the ARB and gears into it.

                This ARB was a bit odd, and what I was seeing didn't match the current install manual, so I called ARB tech support.

                Long story short, after giving the guy the serial number, he comes back with "That unit is pretty old, likely early 90's and we don't have parts for them any more, I suggest you buy a new one.

                I told the guy that I don't need parts, I just need some information on the correct way to install it. He still comes back with "We don't support those any more, they are pretty old, your best best is to buy a new one.

                I mean come on WTF? It's old so I should buy a new one? Can't even find someone at ARB that knows WTF I have and can give me some guidance?

                If I ever break this one and need parts, I guess I will be buying a new locker, just won't be an ARB.

                I guarantee is I call Eaton with serial #1 Detroit locker they can fucking tell me something about it other that, "Yep thats pretty old, buy a new one"

                </rant>

                Carry on

                You bought some old junk from someone that is not ARB, and you want them to spend time (money) helping you out?

                Originally posted by Lee View Post
                Never been a huge fan, curly fries are near the bottom of the hierarchy of fries. What's the deal with Horsey Sauce anyway, it's just mayo and horse radish?

                Didn't know they were doing axle tech support now, COVID must have really hurt the roast beef supply?
                Curly fries are almost as bad as sweet potato fries or those thick fries with the skin on them. I'm not paying anybody money that is so goddamned lazy they can't even peel a fucking potato. If I go to a restaurant, my potatoes better be peeled.

                Horsey sauce is the bomb though, so are plain roast beefs from Arby's.

                Comment


                  #9
                  Originally posted by Lee View Post
                  Never been a huge fan, curly fries are near the bottom of the hierarchy of fries. What's the deal with Horsey Sauce anyway, it's just mayo and horse radish?

                  Didn't know they were doing axle tech support now, COVID must have really hurt the roast beef supply?
                  My wife loves ARBY's only problem is the closest is 30 minutes away....
                  I Need a sig!!!!:frown:

                  Comment


                    #10
                    What is the serial number on your Air Locker?

                    Do you know what the model number is? RD06 or RD07?

                    Comment


                      #11
                      00030100
                      Last edited by Schmozilla; 07-01-2020, 07:09 PM.

                      Comment


                        #12
                        Unsure of the model, Its in a D44 with 30 splines.

                        The main question is:

                        Am I supposed to drill a hole in the bearing cap for the air tube to pass through. The original setup was done this way, it seems that it will have to be this way in the new setup. The instruction manual I have found shows a different type of air ring to snake the tube to the side.

                        I was told that I am not supposed to have to drill a hole in the cap and something is not right.

                        Is there a modern type air ring that will fit this locker?

                        -Chris

                        Comment


                          #13
                          Originally posted by Tech Tim View Post
                          ..
                          Glad to see you made it over here.

                          About 8 years ago you helped a poor schmo source some obsolete gears for a rare Nissan ARB just as I was getting into racing.
                          I still race that car, swapped the axle though.

                          I owe you some beers
                          Jack of all trades, master of fuck all.

                          Comment


                            #14
                            Originally posted by Schmozilla View Post
                            0003100
                            That is the 100th Air Locker built in March 2000.

                            So yes, it is just over 20 years old.

                            Comment


                              #15
                              Originally posted by Schmozilla View Post
                              Unsure of the model, Its in a D44 with 30 splines.

                              The main question is:

                              Am I supposed to drill a hole in the bearing cap for the air tube to pass through. The original setup was done this way, it seems that it will have to be this way in the new setup. The instruction manual I have found shows a different type of air ring to snake the tube to the side.

                              I was told that I am not supposed to have to drill a hole in the cap and something is not right.

                              Is there a modern type air ring that will fit this locker?

                              -Chris

                              The old 3 piece design you do have to drill the bearing cap. Don't worry, It's easy to do.

                              I'll look to see if I have a set of RD06 instructions to send over.

                              The newer 2 piece design has the air collar on the other end and it does sneak out around the bearing cap.

                              No newer air collar (ARB calls it a Seal Housing).

                              Comment

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